Sales Operations Team Leader-Kazanlak-Bulgaria

Our client is a well-established and major producer of high-quality building and interior materials, operating across multiple markets in Europe. The company is committed to innovation, strong customer partnerships, and sustainable growth. They are now seeking a motivated and responsible Sales Operations Team Leader to strengthen and optimize their established sales organization.

Role Overview

This role will focus on improving forecasting accuracy, reporting standards, pricing governance, sales analytics, and order process efficiency.

The ideal candidate is a system builder with strong analytical capabilities who can bring structure, clarity, and insight into an experienced sales team environment. The role is approximately 65% strategic and 35% hands-on.

Scope: B2B-focused (with B2C exposure), Global operations

Reporting:

The position is reporting to Sales Group Manager and has 6 direct reports.

 

Key Responsibilities

1. Forecasting & Performance Management

• Improve forecast accuracy and visibility

• Develop clear sales performance dashboards

• Define and track KPIs across B2B and B2C segments

2. Reporting, Analytics & Insights

• Build structured reporting frameworks

• Transform raw data into actionable insights

• Conduct margin, customer, and product performance analyses

• Provide benchmarking and business performance comparisons

• Support management decision-making with data-driven recommendations

3. Pricing & Discount Governance

• Analyze pricing structures and discount practices

• Recommend pricing improvements to enhance margin and competitiveness

• Support development of structured pricing guidelines

4. Order Process & Operational Excellence

• Optimize order management processes

• Improve on-time cycle performance

• Identify bottlenecks and simplification opportunities

• Increase transparency across sales–operations, planning workflow

5. Sales Incentive & Bonus Optimization

• Review and simplify existing bonus structure

• Improve transparency and alignment with company objectives

6. Team Leadership

• Lead and develop a team of 6 sales operations professionals

• Foster accountability while maintaining a collaborative environment

• Act as a trusted partner to senior sales members

• Build authority through competence, clarity, and consistency

Profile Requirements

• Minimum 10 years of experience in Sales Operations, Commercial Operations, or Revenue Operations

• Strong global background in B2B environments (B2C exposure is a plus)

• Advanced Excel skills (expert level)

• Strong analytical mindset and structured problem-solving ability

• Experience improving forecasting and reporting frameworks

• Solid understanding of pricing mechanics and order management

• Process-oriented with system-building capability

• Confident but collaborative leadership style

• Strong communication skills across Sales, Finance and Planning

We Offer

• A stable position within a well-recognized international group

• Competitive compensation package and performance-based incentives

• Opportunities for professional development and long-term career growth

• A dynamic, collaborative, and supportive working environment

• Exposure to international best practices and cross-functional teamwork

Only the candidates that fulfil these requirements will be considered. Send your CV in English indicating the job reference to: akman.atilgan@conexusrecruitment.com. Only shortlisted candidates will be contacted.